A third chase-up that won’t fall through again
“Nobody’s been.” Lanten pulls the stalled job, sees it’s been sitting six days, and drafts an honest reply plus a firm chase to the contractor.
This is the third time I’ve emailed about the shower. Nobody’s been.
Getting really fed up now — can someone actually deal with this?
Priya
Hi Priya — I’m sorry, that’s genuinely not good enough. I can see the job’s been with our contractor since last Tuesday with nothing logged. I’m chasing them now for an appointment within 48 hours and will come back to you today with a firm time.
Chase the contractor in AltoMark the thread as at-risk so it’s visible before it tips into a formal complaint.
…and any other use case you can imagine
These are just examples. Lanten’s agent has access to the same tools you do — your inbox, your CRM, your contractors and your templates — and suggests whatever it thinks is best for the email in front of it. It learns from the actions you take, so its suggestions get better the more you use it.