The AI email co-pilot
for property managers
Lanten sits inside your Outlook inbox, surfacing the right context directly from your CRM and suggesting actions on every new email.
Hi,
I’ve noticed black mould spreading across the bathroom ceiling and along the wall behind the toilet over the last couple of weeks. It’s getting worse and my daughter’s bedroom is right next door.
I’ve tried wiping it down but it keeps coming back, and it’s starting to smell. I’m worried about her chest. Could someone come and take a look please?
Thanks,
Sarah
Hi Sarah — thanks for flagging this, we’re treating it as urgent. I’ve lined up Damp Doctor (one of our approved contractors) to assess; they’ll be in touch to arrange access. We’ll keep you posted, and do let me know if it worsens in the meantime.
How it works
The moment an email lands, two things happen — before you lift a finger.
Connects to your CRM and understands every email
It pulls the full picture on whoever’s emailing — no tabs, no searching. A tenant brings their property, rent position, tenancy dates and agreement, plus anything tied to that specific email. A landlord brings every property you manage for them. A contractor brings their open jobs and track record with you.
Considers all options and suggests the best response
Then it weighs the options and prepares the next best action — ready before you’ve even opened the email. A reply drafted from your CRM, a new email to a landlord or contractor, the best-matched contractors to quote, an action in your CRM like raising a work order, or a landlord report as a PDF. Whatever fits — you just approve.
Plugs into the property software you already run
Lanten pulls tenant, landlord, contractor and prospect records straight from your CRM — no migration, no extra tabs, no change to how your team works.
Save hours every day
“It’s everything I wish Microsoft Copilot was — like having a very intelligent intern reviewing your entire inbox, doing the work ready for you to approve before you’ve even clicked the email. Everything’s just there. It’s such a time-saver.”
Enterprise-grade security & privacy
We take security and compliance seriously. Your data stays yours, encrypted in transit and at rest, with your CRM connection tightly scoped. Lanten is SOC 2 Type II certified and GDPR compliant.
Your data stays yours
Your emails and CRM records are only ever used to help you reply — never to train models.
Data encryption
All data is encrypted at rest and in transit, using industry-standard algorithms.
Secure integrations
Scoped CRM connections mean every user sees only their own agency’s data — nothing more.